Cape Town and Table Mountain at sunrise

Practical solutions for a more connected South Africa.

18+ years in telco working with banks, loyalty partners, fintechs, MVNOs, MNOs and OEMs — locally and globally — with deep device procurement and distributor relationships that secure strong commercial pricing.

Our purpose

More devices. Greater access. A stronger South Africa.

Range of new and pre-owned smartphones, smartwatch and earbuds
  • COD or terms available

    Pay on delivery, or 30 days after invoice / statement.

  • 48–72 hour delivery

    From paid order, depending on where you are in the country.

  • No minimum order

    Order the quantities you actually need.

What we lead with

Device sourcing, done properly.

  • Best commercial pricing

    Volume-led negotiation tailored to your range and margin targets.

  • New, pre-owned & refurbished

    Certified pre-owned devices, trade-in and refurbishment partners.

  • Range & configuration

    Entry smartphones to flagships, wearables and tablets.

  • MDM & device management

    Devices ready to deploy, secure and manage at scale.

  • Relationships

    OEMs, MNOs, MVNOs and distributors that unlock stock and pricing others can't reach.

Why KEY18

The KEY18 difference

Experience and access that turn complex partner structures into decisions you can act on.

  • Senior telco experience at the deal table
  • Agreements, commissions and incentives negotiated for you
  • One partner across devices, connectivity, fintech and ops
  • Independent, commercially grounded advice
  • Fast, from decision to delivery
  • Practical, execution-focused, South Africa-first

Sound familiar?

Challenges we solve

Rising device costs

and limited access to the right suppliers.

Telco uncertainty

distilling the MNO on-biller, reseller, MVNO, IoT, Fibre, LTE and eSIM noise into clear, commercially sound models.

Complex partner ecosystems

and slow execution.

Financing & collections

and growing NPL risk.

Operational gaps

and fragmented processes.

CX & channel pressure

support models and channel optimisation.

Beyond the device

Integrated expertise across the mobile ecosystem.

Telco Consulting

Connectivity and commercial strategy

  • MNO & MVNO Strategy and Support
  • eSIM and Global Travel eSIM
  • Value Added Services (resale or other)
  • Fibre, LTE, M2M and IoT
  • Value Proposition Design
  • Partner sourcing and negotiation
  • Go-to-market and channel strategy
  • Onbiller/Reseller agreements
  • Other

Embedded Solutions

Bank-led and AI embedded

  • AI enabled workflows
  • Device financing and affordability
  • Payments and collections
  • NPL management strategies
  • Credit risk and fraud mitigation
  • Customer value and loyalty

Operations

From implementation to customer care

  • Warehousing and fulfilment
  • Logistics and distribution
  • Returns, repairs and refurbishment
  • WhatsApp channel enablement
  • CX-led strategies and operations

How we help.
Opportunity → impact.

  1. 01

    Discover

    Goals & opportunity.

  2. 02

    Design

    Proposition & commercials.

  3. 03

    Source

    Devices, connectivity, partners.

  4. 04

    Build

    Ops, channels, financing.

  5. 05

    Launch

    Execute and scale.

  6. 06

    Optimise

    Performance & long-term value.

From opportunity to impact

The 90-day plan

The use case

A business wants to offer devices to its employees and collect the payments via payroll.

Ninety days from first conversation to a live employee device programme — designed, sourced, delivered and collected.

Days 1–30Discover + Design

Design

  • Workforce eligibility and salary-band segmentation mapped
  • Device catalogue agreed per job grade, with any employer subsidy
  • Payroll deduction and collections model designed and signed off
  • Affordability and credit scoring model defined
  • Front-office and back-office staffing model set — human and AI
  • Reporting and ROI measures defined up front
  • MNO negotiations opened to secure SIM incentives and bundling
  • and more
Days 31–60Source + Build

Build

  • Stock secured through distributor relationships
  • Contracts, payroll integration and collections set up
  • SIMs, connectivity and device management (MDM) configured
  • NPL buckets and collections methodologies configured
  • Customer journey mapped end to end
  • GTM, collateral and CVM journeys produced
  • Fulfilment, delivery and the WhatsApp support channel stood up
  • and more
Days 61–90Launch + Optimise

Launch

  • Employees onboarded and devices delivered to their door
  • Payroll collections running from the first pay cycle
  • Returns, repairs, lost-device and termination workflows live
  • Uptake, collections and ROI reporting live, range tuned
  • and more

Contact us

Get a quote.

Tell us who you are and what you're looking for, and we'll come back with a commercial proposal built for you.

cherise@key18.co.za
Who you are
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